At Forhopp, we prioritize ensuring transparency and convenience for freelancers and clients when it comes to financial transactions. Whether you’re a freelancer waiting for payment or a client monitoring expenses, tracking payments is straightforward on our platform. This guide provides a step-by-step walkthrough to help you effectively track your payments.
1. Why Tracking Payments is Important
- For Freelancers:
- Ensures timely receipt of payments for completed work.
- Provides clarity on the status of funds, whether they’re pending, in escrow, or withdrawn.
- For Clients:
- Helps manage budgets and keeps track of funds spent on projects.
- Provides accountability for payments made to freelancers.
2. Payment Tracking Features on Forhopp
Forhopp offers several tools to simplify payment tracking:
- Dashboard Overview:
- View all your financial activity, including payments sent, received, or pending.
- Escrow System:
- Monitor payments held securely in escrow until project milestones are approved.
- Transaction History:
- Access a detailed log of every transaction, including payment dates, amounts, and statuses.
- Notification Alerts:
- Get real-time updates on payment milestones, approvals, and releases.
3. How to Track Payments as a Freelancer
Step 1: Access Your Payments Dashboard
- Log in to your Forhopp account and navigate to the Payments section on your dashboard.
- Here, you can view a summary of:
- Pending payments for ongoing projects.
- Payments in escrow awaiting client approval.
- Released payments ready for withdrawal.
Step 2: Monitor Escrow Payments
- Check the Escrow tab for projects where funds are secured but not yet released.
- Confirm project milestones to request payment release from clients.
Step 3: View Transaction History
- Use the Transaction History section to see:
- Payment dates.
- Transaction IDs for reference.
- Status updates like “Pending,” “Completed,” or “In Progress.”
Step 4: Check Withdrawal Status
- If you’ve withdrawn funds, track the withdrawal status:
- “Processing” indicates the payment is being transferred to your bank or digital wallet.
- “Completed” confirms that funds are successfully deposited.
4. How to Track Payments as a Client
Step 1: Access Your Financial Activity
- Log in to your Forhopp account and go to the Financials section.
- Review payments made for active and completed projects.
Step 2: Check Escrow Balances
- View the funds you’ve deposited into escrow for ongoing projects.
- Approve milestones to release payments to freelancers when work is delivered satisfactorily.
Step 3: Review Invoices
- Navigate to the Invoices section to track billed amounts for completed projects.
- Download receipts for bookkeeping and accounting purposes.
Step 4: View Spending Reports
- Use the Spending Overview tab to track:
- Total payments made over a specified period.
- Categories of spending (e.g., design, development, marketing).
5. Additional Tools to Assist You
Payment Notifications:
- Enable email and in-app notifications to stay updated on:
- Payment approvals or disputes.
- Milestone completions.
- Fund withdrawals.
Payment Tracking via Mobile App:
- Download the Forhopp mobile app for on-the-go tracking of your payments and financial activity.
Support and Assistance:
- If you encounter issues with tracking payments, contact Forhopp Support for personalized help.
6. Frequently Asked Questions (FAQs)
Q: How long does it take for payments to process?
A: Payment processing times vary based on the withdrawal method. Typically, bank transfers take 1–3 business days, while digital wallets may process instantly.
Q: How can I resolve discrepancies in payments?
A: Reach out to Forhopp Support with the transaction ID and details. Our team will investigate and assist.
Q: Can I download my payment records?
A: Yes, you can download detailed payment records and invoices from the Transaction History or Invoices sections.
Conclusion
Forhopp ensures a seamless experience for tracking payments, offering clarity and confidence for both freelancers and clients. By utilizing the tools provided on the platform, you can monitor your financial activity effortlessly. If you have further questions or require assistance, contact our support team at [email protected].