Creating multiple accounts on Forhopp, whether accidentally or intentionally, can lead to issues such as confusion, account suspension, or loss of valuable data. To streamline your experience and maintain compliance with Forhopp’s policies, follow this step-by-step guide to resolving duplicate accounts.


Step 1: Identify the Duplicate Accounts

  • Log in to Forhopp and confirm how many accounts you have created.
  • Check your registered email addresses and account profiles to identify duplicate accounts.
  • Verify which account holds critical information, such as reviews, projects, or payment details.

Step 2: Decide Which Account to Keep

  • Choose the account that is most active or relevant to your current work.
  • Ensure the selected account is complete, verified, and up-to-date.

Step 3: Back Up Your Data (Optional)

If both accounts have important information:

  • Take screenshots or download records of completed projects, messages, or invoices.
  • Save payment history and transaction details from the account you plan to deactivate or delete.

Step 4: Contact Forhopp Support

  • Visit the Help & Support page on Forhopp.
  • Submit a Duplicate Account Resolution Request by filling out the following details:
    • Your name and email address associated with both accounts.
    • The account you wish to keep.
    • A brief explanation of why the duplicate account exists.
  • Attach supporting documents (e.g., ID verification) to confirm your identity if required.

Step 5: Await Confirmation from Forhopp

  • Forhopp’s support team will review your request and contact you within a specified timeframe (usually 24–48 hours).
  • They may ask for additional information or verification to proceed.

Step 6: Merge or Delete the Duplicate Account

  • If Account Merging Is Possible:
    • The support team may combine your accounts to consolidate data like reviews and transactions into one account.
    • Confirm the merged details with Forhopp to ensure accuracy.
  • If Account Deletion Is Required:
    • The support team will deactivate or delete the duplicate account while preserving the primary account.
    • Ensure any ongoing projects or pending payments are completed or transferred before deletion.

Step 7: Verify Your Primary Account

  • After resolving the duplicate account issue, log in to your primary account to verify that all information is intact.
  • Recheck your profile details, projects, and payment methods.

Step 8: Prevent Future Duplicates

  • Use a single email address for all Forhopp activities.
  • If you need to toggle between freelancer and client roles, use the Account Role Toggle feature available in your dashboard.
  • Regularly update your account information to avoid confusion.

FAQs

1. Can I Keep Multiple Accounts for Different Purposes?

No, Forhopp’s policy restricts users to one account. However, you can switch roles (freelancer or client) within a single account.

2. What Happens If I Don’t Resolve Duplicate Accounts?

Duplicate accounts may lead to suspension or penalties as per Forhopp’s policies.

3. Will I Lose Data During Account Resolution?

No, the support team ensures that important data like projects and payments are preserved in your primary account.

4. How Long Does It Take to Resolve Duplicate Accounts?

The resolution process typically takes 24–48 hours, depending on the complexity of the case.


By following these steps, you can ensure a seamless experience on Forhopp while complying with platform guidelines. If you encounter any issues, the Forhopp support team is always ready to assist.