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Help & Support for Account / Profile

Your Forhopp account is your gateway to countless opportunities, connecting you to clients or freelancers worldwide. In this section, you’ll find detailed guides, FAQs, and resources to help you manage your account and profile effectively.

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Frequently Asked Questions

Quick answers to common account-related questions.

Visit the Forhopp homepage and click “Sign Up.” Enter your email, set a password, and fill in basic details to complete the registration process.

 

Click on “Forgot Password” on the login page. Enter your registered email address, and you’ll receive a reset link to create a new password.

Account suspensions typically occur due to violations of Forhopp’s terms of service, such as fraudulent activities or inappropriate behavior. Contact our support team for clarification and assistance.

Go to your dashboard, click on “Profile Settings,” and select “Change Profile Picture.” Upload a new photo and save your changes.

Navigate to “Account Settings,” select “Email Preferences,” and update your email. A confirmation link will be sent to verify the new address.

Yes, Forhopp allows you to toggle between freelancer and client modes within a single account.

Profile verification ensures that users are genuine and trustworthy. Verified profiles typically require government-issued ID or proof of address.

Add a profile picture, write a compelling bio, list your skills, and upload a portfolio if applicable. A complete profile increases visibility to clients or freelancers.

Forhopp prohibits multiple accounts per individual to maintain fairness. Contact support to consolidate accounts if needed.

Go to “Account Settings,” select “Deactivate Account,” and choose the option to pause activity without permanent deletion.

In order to reactivate your account, you need to sign up again on Forhopp.

Enable two-factor authentication under “Security Settings.” You’ll need to link your account to an authenticator app or receive SMS codes.

Immediately reset your password and contact Forhopp support to secure your account and investigate suspicious activities.

Go to “Privacy Preferences” under “Settings” to control what information is visible to other users.

Account levels reflect your activity and reliability on Forhopp. Completing projects, receiving positive reviews, and maintaining activity help you level up.

Profile names are locked to maintain trust and authenticity. Contact support if a legal name change is required.

Yes, visit “Linked Accounts” under settings and select “Unlink” for the desired account.

This could be due to incomplete profiles, violations, or visibility settings. Review your profile settings to resolve the issue.

Under “Notification Preferences,” select which updates you want to receive via email, SMS, or platform notifications.

Ensure all ongoing projects are completed, and withdraw any remaining funds. Once deleted, account data cannot be recovered.