If you’ve decided to delete your Forhopp account, it’s crucial to ensure that you have completed a few essential steps to avoid complications or loss of data. Here’s a detailed, step-by-step guide to prepare for account deletion.

Step 1: Complete All Ongoing Projects

  1. Review Your Current Projects:
    • Log in to your Forhopp account.
    • Navigate to the Dashboard and review the list of your active projects under the Projects section.
  2. Communicate with Clients/Freelancers:
    • If you are a freelancer, inform your clients about the completion of ongoing work and ensure deliverables are submitted.
    • If you are a client, review the deliverables provided by your freelancer and confirm the completion.
  3. Close Projects:
    • Mark all completed projects as Closed to ensure there are no unresolved disputes or pending tasks.
    • Use the Forhopp messaging system to confirm that both parties are satisfied.

Step 2: Withdraw Remaining Funds

  1. Check Your Wallet Balance:
    • Go to the Wallet section from your dashboard.
    • Ensure you withdraw all funds available in your account balance.
  2. Initiate Withdrawal:
    • Select your preferred withdrawal method (e.g., PayPal, local bank transfer).
    • Follow the on-screen instructions to withdraw your funds securely.
  3. Verify Transactions:
    • Double-check your bank or payment platform to confirm that the withdrawal has been processed successfully.

Step 3: Download Important Data

  1. Save Invoices and Receipts:
    • Navigate to the Payments or Transaction History section.
    • Download any invoices, receipts, or transaction records you may need for personal records or tax purposes.
  2. Export Profile Data (Optional):
    • If you wish to keep a record of your profile details, such as reviews or completed projects, manually copy or save this information before proceeding.

Step 4: Clear Up Disputes or Issues

  1. Resolve Disputes:
    • Check the Dispute Center to ensure no disputes are pending resolution.
    • Work with the involved parties and Forhopp’s support team to resolve disputes, if any.
  2. Close Support Tickets:
    • If you have open support tickets, follow up with the Forhopp team to ensure they are resolved before deleting your account.

Step 5: Consider Temporarily Deactivating Instead

  • If you’re unsure about permanently deleting your account, consider the Deactivation option:
    • This will temporarily hide your profile and retain all your data.
    • You can reactivate your account at any time by logging back in.

Step 6: Delete Your Account

  1. Access the Account Deletion Option:
    • Go to the Settings section by clicking on your profile icon in the top-right corner.
    • Navigate to the Account Management tab.
  2. Confirm Account Deletion:
    • Click on Delete My Account and follow the prompts.
    • You may be required to verify your identity, such as by entering a code sent to your email.
  3. Acknowledge Data Loss:
    • Confirm that you understand all data associated with your account (e.g., profile information, reviews, and transaction history) will be permanently deleted and cannot be recovered.

Step 7: Receive Final Confirmation

  • After completing the process, you will receive an email confirmation that your account has been deleted successfully.

Important Notes

  • Irrecoverability: Once your account is deleted, all data is permanently removed and cannot be restored.
  • Legal Obligations: Ensure that deleting your account doesn’t conflict with any contracts or agreements you’ve made on Forhopp.
  • Post-Deletion Inquiries: If you face issues after deletion, you can still contact Forhopp’s support team for assistance.

By following these steps, you can ensure a smooth account deletion process while safeguarding your data and fulfilling any remaining obligations.