Categories
Trust And Safety
Our Promise: A Secure and Trusted Environment
At Forhopp, your trust is our top priority. We are dedicated to providing a secure platform where freelancers and clients can connect, collaborate, and grow without concerns about safety or fairness. Through cutting-edge technology, proactive risk management, and transparent communication, we ensure your journey on Forhopp is seamless and secure.
Our Core Commitments
Key Safety Features
User Verification
Secure Transactions
Escrow Protection
Privacy and Compliance
AI Fraud Detection
Proactive Moderation
User Verification
Comprehensive User Verification
To ensure authenticity and accountability:
- Freelancers: Submit government-issued IDs and work credentials for verification.
- Clients: Validate identities to promote trustworthiness in hiring.
This two-sided verification minimizes fraud and builds credibility.
Secure Transactions
Secure Transactions
All payments are processed through industry-leading platforms such as Stripe and PayPal, ensuring that financial data remains encrypted and secure.
Escrow Protection
Escrow Protection
Funds are held securely in escrow until milestones are approved, protecting both parties.
Privacy and Compliance
Data Privacy and Compliance
Forhopp complies with global privacy standards, including GDPR, CCPA, and the UK Data Protection Act.
- Personal data is encrypted and stored securely.
- Users have full control over their data, with options to access, correct, or delete it.
For details, visit our Privacy Policy.
AI Fraud Detection
AI-Enhanced Fraud Detection
Our advanced algorithms monitor platform activity 24/7 to detect:
- Unusual login attempts.
- Suspicious transactions.
- Fraudulent job postings or proposals.
Suspicious accounts are flagged and reviewed immediately.
Proactive Moderation
Proactive Moderation
We monitor user-generated content using a combination of AI-driven tools and human moderators. Prohibited activities, such as harassment, hate speech, and scams, are swiftly addressed.
Support Tailored for You
For Clients
For Freelancers
For Clients
For Hiring
- Escrow Safety: Payments are secure until work milestones are approved.
- Verified Freelancers: Work with vetted professionals to ensure quality.
- Dedicated Support: Receive personalized assistance whenever needed.
For Freelancers
For Freelancers
- Guaranteed Payments: Funds are released only after client approval, ensuring fair compensation.
- Account Security: Multi-factor authentication protects your profile and earnings.
- Dispute Resolution: Our team mediates issues fairly and transparently.
How to Stay Safe on Forhopp
For Clients
For Freelancers
For Everyone
For Clients
For Hiring
- Review freelancer profiles carefully, including ratings and feedback.
- Use escrow to protect payments until project milestones are met.
For Freelancers
For Freelancers
- Avoid starting work without clear agreements.
- Communicate only through Forhopp’s secure messaging system.
For Everyone
For Everyone
- Report suspicious activity immediately.
- Avoid sharing sensitive information outside of Forhopp.
Your Rights and Resources
Transparency Reports
Incident Reporting
Appeal Mechanism
Transparency Reports
Transparency Reports
Stay informed with regular updates on platform safety, including:
- Resolved disputes.
- Policy changes.
- User trust metrics.
Incident Reporting
Appeal Mechanism
Appeal Mechanism
If your account is suspended, you have the right to appeal by contacting our support team. Appeals are reviewed within 7 business days, ensuring fairness.
Educational Resources
We empower users to make informed decisions with resources like:
- Guides on Recognizing Scams.
- Tips for Secure Online Collaboration.
- Video Tutorials for Account Safety.
Upcoming Enhancements
We’re continuously working to improve our platform:
- Biometric Authentication: For enhanced account security.
- Global Verification Standards: Expanding trust across borders.
- Advanced Dispute Resolution Tools: Streamlined and efficient.
Frequently Asked Questions
Find answers to your most common questions and resolve issues quickly in our FAQ section.
Payments are secured in escrow until milestones are approved, ensuring mutual trust.
Report it immediately via the platform or email [email protected]. We investigate all reports promptly.
Yes, you can request data access, correction, or deletion through your dashboard or by contacting support.
We use encryption, fraud detection systems, and two-factor authentication to protect users.
Our team mediates disputes fairly, based on evidence and platform policies.